I will have to be honest here but the Starbucks Café Dubai is totally terrible. The services, staff, quality and assistance they are offering here is no way aligned with the services Starbucks promises to offer. Not only once or twice, but it has been over five times and Starbucks Café has been consistent in showing their terrible services. First of all, there is definitely some spam in the official Starbucks App, the money loaded on my Starbucks App has been used by somebody else without my knowledge until I am ready to use my preloaded card on App and find out there is no money updated! I have complained about this issue three times, waiting on Starbucks Café to conduct an investigation and do something in this regard. In the starting, they told me they are going to send a new card right away but later mentioned that I need to wait 5-6 days more but that too never happened! Every time I call, there is a different story ready, they do not even give me my bonus points. The taste of basic espresso and cappuccino is becoming gross each passing day, either it’s never to the perfect temperature, either there’s too much sugar or cream. Starbucks used to be my favorite café, but especially since this year, there services have disappointed immensely. Not to mention, the delays in regular orders they always make. Honestly, I am least happy with their current services now.